What Captions users say in 2026
The reviews from the last month on Trustpilot and the App Store repeat four complaints:
- "Even with the paid plan I went thru my credits in 2 short video's." (Trustpilot, Oct 24 2026)
- "It would not follow detailed written instructions in my prompts." (Trustpilot, Oct 20 2026)
- "When I went to export my video it wouldn't allow me to, and then wanted more money." (Trustpilot, Sep 23 2026)
- "Beware of using this app, they charge your card even if you cancelled already!" (Trustpilot, Sep 20 2026)
Add the Mirage rebrand, where users report they "have to migrate their projects manually" and that they "liked the older web version better" (Trustpilot, Oct 2026), and the picture is a product in flux that bills by the feature.
Why "worth it" depends on what you count
Captions Max is $24.99 a month for 500 credits, on iOS. The headline price is low. The cost per finished video is not, because b-roll, music, sound effects, images and generation each draw credits, and credits spent correcting an edit are still spent. Two videos can empty a month, as the review above says. Its help docs also limit AI Edit to a single speaker and a 3-minute clip (Captions help).
What RealTake does instead
RealTake takes one raw video of you talking and plans the whole edit: the hook, the cuts, the captions, the b-roll, 200+ motion graphics, sound and a style built from the formats working on social this week. Every one of those is part of every video on every plan. The Studio shows the entire edit on one screen so you can change anything before it renders. Every finished video comes with editor's notes: what was edited, the time saved, a score for hook, content and pacing, and one thing to try next time. Then post or schedule to LinkedIn, TikTok, Instagram and YouTube from RealTake.
RealTake is priced by how often you post, with every feature in every video on every plan. You see the cost of a video before it is made, changes in the Studio before render cost nothing, a failed render is never charged, and a reminder email arrives before any renewal.
See your own video finished, with nothing held back for credits.
Free plan: 5 watermarked videos a month. No credit card.
Captions vs RealTake on value
| RealTake | Captions | |
|---|---|---|
| What a plan buys | Around 16–32 finished videos on Presence, every feature included | 500 credits on Max; every AI feature draws them down |
| Export | Never gated; cost shown before render | Users report export blocked pending payment |
| Instructions | The Director plans the edit; change anything on one screen | Users report prompts ignored |
| Price clarity | One price list, same on every device | "Features and prices reflect iOS plans only" |
| After cancelling | Reminder email before renewal; cancel any time | Users report charges after cancelling |
Captions facts from captions.ai, its help docs and its public reviews, read October 28, 2026. Its pricing page states the prices reflect iOS plans only.